These are the terms and conditions that will apply to your purchased jewels from B TYPE JEWELS’ Website at www.btypejewels.com
Although much effort has gone into producing high quality images of our product, we cannot guarantee that your monitor will correctly replicate their colours.
Use of the B TYPE JEWELS Website is subjected to the company info and legal terms which, unless stated otherwise, also apply to use of the online shop. Additionally, online shopping with B TYPE JEWELS is subjected to the following terms of purchase, which contain important information about ordering products, payment and delivery. B TYPE JEWELS reserves the right to modify these terms of purchase (“terms”) from time to time.
in these terms, references made to “we” and “us” mean MATTA ARI S.r.l.s.. (“B TYPE JEWELS”), and “you” means you, one of B TYPE JEWELS online shop customers.
we are conscious that any business or personal information you provide us is sensitive and needs to be handled with care and consideration.
we will also take time to establish the best way to communicate with you; for example which email address, phone number and mailing address you want us to use and any other steps you need us to take in order to protect your privacy.
ACCESS AND USE OF B TYPE JEWELS ONLINE SHOP
B TYPE JEWELS online shop is only available to online customers who meet our terms of eligibility and who have agreed and authorise B TYPE JEWELS or our partner paypal to process a charge or charges on their payment card or paypal account in the amount of the total purchase price for the products they choose to purchase (see payment).
please note that by making an offer to purchase merchandise, you expressly authorise us, our partner paypal, or our online service partner soar, to perform the appropriate credit checks. furthermore, where B TYPE JEWELS feels necessary, to transmit or to obtain additional information to efficiently process your order, including any updated information about you, to or from third parties from time to time, including but not limited to your payment card number or credit reports, to authenticate your identity, to validate your payment card, to obtain an initial credit card authorization and to authorise individual purchase transactions.
PLACING YOUR ORDER
to place an order, you should be lawfully capable of entering into and forming a valid contract in accordance with italian law.
in order to make purchases through the site, you will be requested to provide information about yourself as indicated so that we may process your order. you represent and warrant that the information provided by you is both valid and correct.
once you have chosen a product, click on the image to access the product page where information on sizing, material options and availability will be provided. all product prices shown in the B TYPE JEWELS online shop are in euro (€). prices in the B TYPE JEWELS online shop do not include delivery costs, which will appear in the order confirmation. prices in the B TYPE JEWELS online shop do not include duties that will be charged to customers.
if you are happy with your choice, click on the “add to cart” button.
you can monitor the products you have chosen by clicking on the “shopping cart” button at any time. you can also remove an item by clicking on the x button next to the chosen product.
when you are ready, proceed to “checkout” and follow instructions. please ensure that you provide information as requested.
once you have confirmed your order, we will issue you with an order confirmation. please ensure that you save this confirmation for reference.
on placing an order with B TYPE JEWELS, you are making an offer to us to purchase the products selected in accordance with these terms. please note that we may not always be able to accept your offer (see acceptance). all orders are subject to availability and acceptance.
once you have made your choice and your order has been placed, you will be required to enter your payment details. when you have completed this process, please click on the “checkout” button.
your order will be acknowledged by an order confirmation message, which allows you to make a final review of your order, including your payment reference giving details as registered by our system. this message is not an acceptance of your order.
B TYPE JEWELS will also send you an order confirmation email containing information as set out above and a second email informing you when your order is dispatched.
we reserve the right not to accept your order. such non-acceptance may result, for example, from the fact that a product ordered is out of stock or that we are unable to obtain authorization for your payment or that you do not meet the terms of eligibility set-out above.
furthermore, we retain the express right not to process a transaction at any time at our sole discretion. in this event, we will not be liable to you or any third party by reason of our withdrawing any merchandise from B TYPE JEWELS online shop, whether or not such products have been sold.
PAYMENT SAFETY & SECURITY
payments can be made via paypal or directly with us, via our credit card service partner gestpay.
we accept major payment cards, namely mastercard, visa, american express, jcb and diners. payment will be debited and cleared from your account upon receipt of your order by B TYPE JEWELS. you confirm that the credit/debit card that is being used is yours. all credit/debit card holders are subject to validation checks and authorization by the card issuer.
if the issuer of your payment card refuses to authorize payment to B TYPE JEWELS, we will not be able to process your order and a message will appear informing you that the transaction cannot be processed.
B TYPE JEWELS, together with its partners, takes all reasonable care to make its online shop as secure as they can. all payment card transactions on this site are processed using a secure online payment gateway provided by our partner soar that encrypts your card details in a secure host environment. we do not hold your payment card details on the B TYPE JEWELS server.
to avoid fraudulent transactions on the B TYPE JEWELS online shop, B TYPE JEWELS has set up some rules with soar to ensure that your credit cards information is correct. so, should your order not match these rules, your order may be put under review. your order will be processed with 48 hours. this can therefore delay your delivery.
to help ensure that your shopping experience is safe, simple and secure, B TYPE JEWELS uses industry-standard secure socket layer (ssl) technology, provided by alphassl, to provide encryption of personal information such as your name, address and credit card details. in this way, information passed between your computer and our website cannot be read in the unlikely event of someone intercepting it. both credit and debit card transactions are secured in this way. we will only accept orders using secure socket layer (ssl) technology: this means you cannot inadvertently reveal personal information by using an unsecure connection. you can check that you are shopping in a secure environment by looking for either a locked padlock icon (internet explorer) or an image of a key (netscape) in the grey browser bar at the bottom of your screen. you can click on this to find out information about the ssl digital certificate registration. this will appear on any page where you are entering personal information (such as your credit card details). no other page will transmit information about you.
however, although we will employ all reasonable care to ensure that details of your order and payment are held secure, we cannot be held liable for any loss you may suffer if a third party procures unauthorized access to any data you provide when accessing or ordering from B TYPE JEWELS online shop.
ISSUING OF INVOICES
for each order completed on the website, B TYPE JEWELS will issue an invoice for the shipped products, sending it via e-mail or registerd mail to the customer, in accordance with presidential decree 445/2000 and decree law 52/2004.
for the issuance of the invoice B TYPE JEWELS will refer to the data and information provided by the customer and no change in the bill will be possible after the issuance thereof.
DELIVERY LEAD TIMES
products ordered through B TYPE JEWELS Website will be delivered worldwide to the delivery address as shown in the order confirmation. all products are shipped from our warehouse in milan, italy.
you can request a delivery address which differs from your personal or invoicing address by selecting it during purchase.
delivery will be made by italian dhl courier during normal business hours, monday to friday; all orders will be handed to italian dhl courier and delivered within approximately 2-7 working days.
note: although it is our goal to deliver within the above mentioned lead times, delivery dates are not guaranteed as shipments are handled by third parties (italian dhl courier). 2) order cut-off times are provided as guidelines only, and do not take into account possible delays caused by payment authorization. 3) orders will be processed in accordance with our condition of sale. 4) we do not delivery goods to p.o. boxes and we are unable to redirect orders once items have been dispatched.
B TYPE JEWELS insures each purchase during the time it is in transit until it is delivered to you. you will be asked to sign for any goods delivered at which point responsibility for your purchased goods passes to you.
our delivery partners italian dhl courier provides the B TYPE JEWELS tracking service: you can check the current status of your shipment simply typing your unique dhl tracking number.
B TYPE JEWELS will store a record of your transactions for a minimum of one year. please note that for your security only a record of your transaction is kept on the B TYPE JEWELS website, your payment card details are not held on the B TYPE JEWELS Website.
we have one unique delivery charge based on the cost of our standard delivery. the charge for each order is sat at €0,00, including vat. the appropriate delivery charge will appear automatically in your shopping bag and in the order confirmation. we may, from time to time, apply different shipment charges on orders for limited periods.
TAXES AND DUTIES
all taxes (italian vat) are shown in the checkout page and in each order confirmation. any delivery charge for orders dispatched are inclusive of vat and includes all costs related to the shipping of order to the requested address.
duties are always at customer’s expense and will be calculated directly from the staff of the destination customs.
EXCHANGE/RETURN AND REFUND POLICY
B TYPE JEWELS wants to make sure that you are completely satisfied with your purchase. if you are not satisfied with your order, pursuant to the legislative decree 206/2005 (“codice del consumo”), you may return the purchased item within ten (10) business days from the date of delivery asking for exchange or refund. the right to return our products for exchange or refund might be exercised by delivering to B TYPE JEWELS a written notice (a registered email) within ten (10) business days, pursuant to art. 64 of the legislative decree 206/2005 to email@example.com
the B TYPE JEWELS products must be returned at customer’s expense by dispatching the package through a shipping agent at its choice.
address for all returns is:
MATTA ARI S.R.L.S.
via San Vittore, 45
20123 Milano – ITALY
tel. +39 3317760984
please make sure that all of the following conditions have been correctly satisfied, conversely, the right of return for exchange or refund is excluded:
- the item you wish to return for exchange or refund must be sent back to B TYPE JEWELS within fifteen (10) business days from the date of delivery
- the item you wish to return for exchange or refund must be unused, unworn, not modified or damaged
- the item you wish to return for exchange or refund must be returned complete of all of their parts and accessories
- the item you wish to return for exchange or refund must be sent in its original packaging
note that no exchanges or refund will be made until the purchased item is shipped back to B TYPE JEWELS. furthermore, no exchanges or refund will be made unless the conditions of the return policy are fully satisfied.
after B TYPE JEWELS has received the returned items and verified that the products meet all the above mentioned requirements you will receive an email confirming that the returned items have been accepted. therefore B TYPE JEWELS within ten (10) business days will proceed with item replacement with a new one if the one that you have received is damaged, due to B TYPE JEWELS’ fault, at B TYPE JEWELS expense or item replacement with a new one in case the size of the product differs from the size specified in the product order, at your own expense or refund of the value of the returned item (sales/vat taxes on full price, import taxes and recovery costs excluded) less any original shipping cost, in the event is not possible to change the item purchased. note that 25 euro/pair will be witheld from the refund as shipping fee if the item has been purchased with the “shipping included” formula. refunds will be credited back to the same card or paypal account used to make the original purchase. in the event of any failure to return any items to us as set out in these terms within the stipulated time limits, even though validly cancelled, we shall have the right to charge any costs relating to the recovery of the goods. for further information you send an email to firstname.lastname@example.org
note that customized jewels of our online … corner and discounted products are final sale. accordingly to the legislative decree 206/2005, no returns or exchanges are admitted.
due to B TYPE JEWELS refund policy is not possible to cancel an order placed for which payment has been properly accepted by the payment gateway. however, until that the order was not assigned to the courier for shipping, is possible to replace the ordered item with a different item of equal or greater value. if the value of the new ordered item should be greater than the value of the previously orderd item, it will be asked to proceed with a compensatory payment.
if the items ordered from B TYPE JEWELS were a gift and the recipient wishes, for example, to exchange an item for a different size, she/he may return the gift at any time during the seven (7) working days from the day after she/he receives the goods. her/his right to return goods is subject to compliance with our exchange/return and refund policy.
the person having received the gift may exchange the item for another one of the same value or more provided they pay the price difference together with any additional shipping costs.
these terms shall be governed by and construed in accordance with the laws of italy and any disputes will be submitted the jurisdiction of the Italian Courts (tribunale di Milano).